PrativaniBuilding the future of customer support.
We believe every business — not just the biggest ones — deserves world-class, AI-powered customer support.
प्रतिवाणी — the responding voice
Prativani (प्रतिवाणी) is Sanskrit for “the responding voice” — and that’s exactly what we set out to build.
Great customer support software has always been expensive, complicated, and built for enterprises. Small teams were left choosing between tools they couldn’t afford and tools that couldn’t keep up. Meanwhile, AI made a new kind of support possible: instant, accurate, always available — but it stayed locked behind enterprise pricing.
We built Prativani to change that. One inbox for email, WhatsApp, Instagram, Facebook Messenger, web chat and phone, with an AI agent trained on your own knowledge that resolves conversations and takes actions — and IVR and voice AI in English and Hindi. Live in an afternoon, and priced per agent so a one-person startup and a hundred-agent team can both afford it.
From a problem to a platform.
The problem
Small and mid-sized teams were stuck choosing between support tools they couldn’t afford and tools that couldn’t scale with AI-era customer expectations.
Building Prativani
We brought every channel your customers use — email, WhatsApp, Instagram, Messenger, web chat and phone — into one inbox with an AI agent, with pricing that scales fairly, per agent seat, instead of gatekeeping AI behind enterprise tiers.
Today
Prativani helps support teams resolve the majority of routine queries automatically, 24/7, while keeping humans in the loop for everything that needs a human touch.
Mission
Make world-class, AI-powered customer support accessible to every business, regardless of size or budget.
Vision
A world where every customer question gets an instant, helpful, human-quality answer — on any channel, at any hour.
What drives how we build.
Customer first
Every decision starts with the person asking for help — theirs and yours.
AI for everyone
Powerful AI shouldn’t be an enterprise privilege. We price it so everyone can use it.
Transparency
Clear pricing, honest claims, no hidden fees. What you see is what you pay.
Craftsmanship
We sweat the details — fast interfaces, thoughtful defaults, software that feels good to use.
A small, remote-first team.
Prativani is built by Neuradigi Technologies (OPC) Pvt. Ltd., an Indian software company. We’re a lean, product-focused team that ships fast and talks directly to the people using what we build.
Proudly made in India, built for the world.
We’re growing — say hello