PrativaniConnect Prativani to everything.
Pull customer data into every conversation and let AI take action in the tools you use.
Official Business API with templates and broadcasts.
ChannelsDMs and story replies in the inbox.
ChannelsFacebook Messenger conversations in the inbox.
ChannelsConnect shared Google Workspace inboxes.
ChannelsMicrosoft 365 shared mailboxes.
ChannelsOrders, refunds and exchanges, in the thread.
E-commerceAdd the chat widget to your store in one click.
E-commerceAdd the chat widget to your Adobe Commerce store.
E-commerceAdd the chat widget to your BigCommerce store.
E-commerceInstall the chat widget from your WordPress dashboard.
WebsiteAdd the chat widget to your Wix site.
WebsiteAdd the chat widget to your Webflow site.
WebsiteAdd the chat widget to your Squarespace site.
WebsiteSync contacts, cases and account owners.
CRMContact timelines and deal context.
CRMCharges, subscriptions and refunds.
PaymentsBring your Twilio numbers to Prativani.
TelephonyIndian cloud telephony and virtual numbers.
TelephonyEscalation alerts and notifications in your channels.
CollaborationConnect thousands of apps without code.
DeveloperSigned events from your workflows to your own endpoints.
DeveloperIdentify visitors and control the chat widget.
DeveloperLet the AI agent call your own APIs.
DeveloperBuild your own.
Signed webhooks from your workflows, a JavaScript SDK for the chat widget, and custom AI actions that call your own endpoints.
{
"event": "conversation.resolved",
"id": "cnv_8Kd29xQ",
"channel": "whatsapp",
"resolved_by": "ai_agent",
"language": "hi",
"customer": { "id": "cus_41aa" },
"created_at": "2026-09-24T10:42:18+05:30"
}