Resolves the ticket. Politely.
An AI agent that takes real action in your systems, answers in English and Hindi, and knows exactly when to bring in a human.
Learns your business in minutes.
Connect your sources and the AI builds its knowledge from them. It cites what it uses and never invents a policy.
Prativani AIKnowledge synced 4 min agoReady
Takes action, not just notes.
Each action runs in the tool you already use, and every step is logged in the thread.
Guardrails you control.
Decide what the AI answers, what it hands to a person and how it sounds. Changes apply instantly.
Hands off beautifully.
When a conversation needs a person, the AI writes the summary, gathers the facts and drafts the reply. Your agent reads one card and acts.
Handoff summary: Customer wants a partial refund on a damaged item; photos attached; order value ₹6,480; sentiment frustrated. Suggested reply ready.
Measure every answer.
Questions, answered.
It reads the sources you connect, such as your help centre, past tickets, PDFs and website, and uses your integrations to look up live data. There is no model training step; changes to your content apply within minutes.
It only answers from your sources and live system data. If it cannot find a confident answer, it says so and hands off to your team with a summary.
English and Hindi, in chat and on calls.
Each plan includes a monthly allowance of AI resolutions. After that, you pay a small fee only when AI fully resolves a conversation. Handoffs and partial answers are free.
Never.