PrativaniStarter
For small teams getting organised.
$39per agent / month
Billed monthly
Start free trial- Email, web chat, WhatsApp, Instagram, Facebook
- 500 AI resolutions/month
- Basic reports
- Email support
PricingMost popular
Simple pricing. Pay for what AI resolves.
Growth
For teams scaling with AI.
$79per agent / month
Billed monthly
Start free trial- Everything in Starter, plus
- Phone & IVR
- 2,500 AI resolutions/month
- English & Hindi voice AI
- Routing & SLAs
- Integrations
Scale
For multi-team support operations.
$129per agent / month
Billed monthly
Start free trial- Everything in Growth, plus
- 10,000 AI resolutions/month
- Custom AI actions
- Advanced analytics
- SSO
- Priority support
Enterprise
For large contact centres.
Custom
Annual contract
Talk to sales- Everything in Scale, plus
- Dedicated success manager
- Custom contracts
Extra AI resolutions $0.10 each. You're only charged when AI fully resolves a conversation.
| Compare plans | Starter$39/agent | Growth$79/agent | Scale$129/agent | EnterpriseCustom |
|---|---|---|---|---|
| Channels | ||||
| Email & web chat | ||||
| WhatsApp, Instagram, Facebook | ||||
| WhatsApp broadcasts | 100/mo | |||
| Phone & IVR | — | |||
| AI Agent | ||||
| AI resolutions / month | 500 | 2,500 | 10,000 | Custom |
| Knowledge sources | 3 | Unlimited | Unlimited | Unlimited |
| Guardrails & approvals | Basic | |||
| Custom AI actions | — | — | ||
| Voice & IVR | ||||
| Visual flow builder | — | |||
| English & Hindi voice AI | — | |||
| Recording & transcripts | — | |||
| Team & Routing | ||||
| Routing & SLAs | — | |||
| Skills-based routing | — | — | ||
| Reports | Basic | Standard | Advanced | Advanced |
| Security | ||||
| Single sign-on | — | — | ||
| Audit logs | — | — | ||
| Support | ||||
| Setup help | ||||
| Priority support | — | — | ||
| Dedicated success manager | — | — | — | |
Pricing, explained.
A conversation that the AI closes on its own, where the customer does not ask for a human and does not reopen it within 72 hours. Handoffs are never charged.
Yes. Upgrades apply immediately with pro-rated billing. Downgrades apply from your next billing cycle.
For customers in India, 18% GST is added to invoices. Enter your GSTIN at checkout and it appears on every invoice for input credit.
No. Setup help is included on every plan, including the trial.
Pick a plan to keep going. If you don't, your workspace is paused, not deleted, and your data stays available for 30 days.
Yes. Eligible startups and registered non-profits get 50% off for the first year. Talk to sales to apply.